An intelligent agent that intercepts inbound enquiries across your website, email, WhatsApp, and phone. It qualifies the prospect and books them directly into your diary. No manual chasing.Â
The Problem: Inbound enquiries were coming in from all angles—website, WhatsApp, telephone, and email. Without a centralised system, it was chaos. Messages were missed, and by the time the team manually replied, prospects had already gone to competitors. The sheer admin of chasing leads and cross-referencing diaries was costing them hard revenue and wasting hours of valuable time.
The Solution: We deployed our "All Hours Lead Qualifier," an invisible, n8n-powered system that intercepts every inbound enquiry at the source. If a lead rings, an AI voice agent immediately calls back to qualify them. Crucially, the system knows when to back off: any call received after 8:30 pm automatically triggers a text message instead, capturing the lead without an intrusive late-night phone call. For WhatsApp and email, the system handles the conversation, accesses the live diary, and books the appointment—intelligently factoring in buffer time between meetings. Everything is logged seamlessly into a central Google Sheet. We handled the tech completely, meaning the client never has to touch the process.
The Benefits: The manual bottleneck was completely eliminated. Every single enquiry is now engaged within five minutes (we actually had to program a delay because the AI was replying too fast during testing). This rapid, automated response system resulted in a packed diary and a massive 162% increase in booked appointments. The business owner has stepped away from the admin grunt work and is now entirely focused on closing qualified deals.